Refund & Return Policy
Return & Refund Policy
At Elitexpress Hub, we’re confident you’ll love our products as much as we do! But if something doesn’t meet your expectations, don’t worry. Our hassle-free 7-day return and exchange policy is designed for your convenience. Just share a proper unboxing video 📸 as proof, and you can request a return or exchange within 7 days of delivery. Terms and conditions apply.
Our Policy Details
1️⃣ Easy Returns 🏷️
Products can be returned within 7 days of delivery.
2️⃣ Conditions for Returns 📦
Only damaged, wrong, or missing products are eligible for return or exchange.
Ensure you provide a proper unboxing video 📸 for a valid claim.
3️⃣ Exchanges 🔄
Exchanges are permitted for defective or incorrect items only.
You must request an exchange within 7 days of delivery.
4️⃣ Refunds 💵
Refunds are initiated after we inspect the returned item.
It may take 7-10 business days for the amount to reflect in your account.
5️⃣ Non-Returnable Items 🚫
Customized, perishable, or intimate products cannot be returned or exchanged.
6️⃣ How to Initiate a Return or Exchange 📨
Email us at [elitexpresshub@gmail.com] with your order details and reason for return or exchange.
📌 Terms and conditions will apply.
Customer happiness is our top priority! 💖
🚨 IMPORTANT NOTICE: CANCELLATION POLICY 🚨
As per our policy, if the order is already shipped, cancellation is not possible. 🚚📦
We appreciate your understanding and are here to assist you with any concerns. For further support, feel free to contact us! 😊
- Elitexpress Hub
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If not more than 7 business days have passed since we’ve approved your return, please contact us at Phone/Whatsapp: 9318364281 Email : elitexpresshub@gmail.com.
